About Us
Professional Risk, formerly known as Rich & Cartmill Insurance of Colorado, LLC, was formed in 2004 to be a respected client representative in the insurance marketplace. In April of 2018 Rich & Cartmill Insurance of Colorado, LLC partnered with the Alera Group which resulted in the new name, Professional Risk. This allowed us to provide the opportunity to operate with the benefits of a national broker but is also personal to Colorado's clientele and needs.
The short term and long-term goal of Professional Risk is to be recognized by its Clients, Carriers, Employees, Peers and Colleagues as the premier provider of insurance products and services in the region and nationally.
Meet Our Team
Lorraine Houck
Account Manager
Commercial lines account manager with a solid background in the insurance industry spanning decades. I began my insurance career in the mail/ file room before becoming a clerical support member, moving into agency accounting and the Home Builders insurance program. I began working as a commercial lines account manager in 1995 working with various types of risks but with a special emphasis on the senior living market. I love working at Professional Risk managing a commercial book of business that includes many of the same clients I began working with in 1995. Providing great customer service is very important to me and I believe building lasting relationships is key to that success. I enjoy getting to know my clients in order to understand their unique insurance needs and tailoring solutions to protect their businesses effectively.
I am a licensed insurance producer for Property & Casualty in the State of Oklahoma and as such I value continuing education. I am a member of The National Alliance, the Society of Certified Insurance Services and hold the CISR (Certified Insurance Service Representative) and the CIC (Certified Insurance Counselor) designations. Maintaining these designations requires ongoing professional development through continuing education courses, ensuring staying current with industry trends, regulations, and best practices.
While not at work, I enjoy spending my free time with my family. My husband and I have raised four children together and are now enjoying our time as Grandparents. I am a member of the Comanche Nation of Oklahoma and enjoy participating in native culture and traditions.
Misia Clevenhagen
Account Manager
Originally from Rochester, NY, in 1997, Misia Clevenhagen applied for a part-time assistance position with a local insurance agency while attending college for forensic pathology. That part-time position eventually became a full-time position and before she knew it, she changed careers and joined the insurance industry as an Account Manager for Personal Lines.
In 2003 after spending much time visiting friends in Tulsa, Oklahoma, Misia decided to make Oklahoma her home and received her Property & Casualty producer license for the State of Oklahoma. In 2020, Misia changed gears slightly and became a commercial lines account manager within the senior living market while maintaining a small personal lines book of business.
In her free time, she loves to travel, cook, and spend time with those she loves.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Q2 Compliance Update
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
June 4, 2024 at 01:00 pm CT | Virtual
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Employee Benefits
Optimize Your Benefits: A Three-Pronged Approach
Want to lower healthcare costs and enrich your benefits program at the same time? If so, this webinar is for you.
June 20, 2024 at 01:00 pm CT | Virtual
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Employee Benefits
[Alera Engage] Benchmarking for the Win: How Does Your Benefits Program Rate?
Ask our clients about the No.1 tool that helps them develop an impactful benefits program, and they'll tell you is benchmarking.
July 18, 2024 at 02:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Perfect Storm Hitting Personal Lines of Insurance
A convergence of disruptive forces is hitting the market for personal lines of insurance in 2024, making it extremely challenging for insurers to provide coverage personal property and casualty (P&C) coverage, particularly Home and Auto Insurance.
May 14, 2024
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Property and Casualty
Affordable Housing Providers Hardest-Hit in Insurance Market for Nonprofits
Adding to significant challenges including labor shortages and reduced funding, nonprofit organizations are experiencing increasing difficulty in securing adequate property and casualty insurance. Premiums are increasing, deductibles are escalating, and the number of carriers willing to engage with nonprofits continues to shrink. These challenges underscore the importance of partnering with an experienced insurance broker who specializes in serving nonprofit organizations.
May 7, 2024
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Navigating the Medical Malpractice Insurance Cycle
The rising trend of high-profile medical malpractice cases with significant monetary awards underscores the need for physicians and others in the medical industry to protect themselves with Medical Malpractice Liability Insurance.
April 23, 2024
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Slower bookings, insurance challenges make for a tough year in hospitality
A combination of slowed bookings and a volatile insurance market is likely to make this a challenging year for the hospitality industry. After a two-year surge following the COVID-19 lockdowns — industry insiders refer to it as “revenge travel” — the sector anticipates more modest growth in demand throughout the remainder of 2024.
April 2, 2024
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